Ticket Operations

Timely Delivery of Tickets is key to maximizing attendance while strategic messaging helps engage fans for best possible game day experience

Consulting

  • VirtualVeep can help develop Ticket Operations strategy to include picking the right ticketing solution, Ticketing Options, Online & Game Day Set Up, Onboarding Ticket Ops Coordinator, et al

Planning

  • Master Calendar: Timely Delivery of Tickets is key to maximizing attendance while strategic messaging helps engage fans for best possible game day experience

Execute Ticketing (non-game day) operations.

  • Bring A Friend Tickets (fulfill and track)

  • Sponsor Ticket Delivery in a timely manner

  • Players/Staff Comp requests in a timely manner

Manage Ticketing System

  • Build Out and Testing all products

  • Customer Service Messaging and cross promotional opportunities

  • Ticketing System Marketing/Messaging

  • Build out of Promo Codes, activate & track results

  • Sponsor Integration into Ticketing System

"You work hard to sell the ticket, make sure the ticketing experience is a fan friendly one. It sets the tone for the game day experience."

— Hitch, PMI Founding Member